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Hello, How Can We Help?

We’re growing fast and hiring carefully. If you’re curious, mission-driven, and ready to shape a new category in global finance, you’ll feel at home here.

Can I withdraw my funds and earnings from my Earnings Account at any time?

Yes, your funds and earnings remain completely liquid. You can withdraw your balance, including all accrued interest, at any time through the Moneda Earnings Account.

Are there lock-up periods for the Earnings Account?

No, Moneda Earnings does not have lock-up periods. You can deposit or withdraw your funds and accrued interest at any time, anywhere, and without penalties.

What happens if I deposit or withdraw funds frequently?

Your earnings are calculated in real time, so deposits or withdrawals won’t disrupt the accrual process. However, frequent withdrawals might reduce the compounding effect on your earnings and trigger additional taxes.

Does Moneda support deposits in EUR (€) to the Earnings Account?

At the moment, we only support USDC and EURC on Base. If you’ve sent anything other than USDC or EURC on Base, you will not be able to see this in your account. To prevent loss, always test a small transfer first when using a new wallet or exchange.

Before sending crypto to Moneda:

Always confirm the token (USDC or EURC) and network (Base) shown in your deposit screen.
Use only the official contracts for USDC and EURC on Base (no wrapped, bridged, or synthetic versions).
Double-check your wallet address: Moneda addresses are specific to Base and must match exactly (no extra spaces or typos).

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Moneda is a financial technology company, not a bank. Virtual accounts and on/off-ramp services are provided by licensed partners. Projected returns are not guaranteed and may change over time. Past performance is not a reliable indicator of future results. Returns depend on market conditions and the performance and stability of the underlying protocols. Moneda is not covered by deposit guarantee schemes.

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