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Hello, How Can We Help?

We’re growing fast and hiring carefully. If you’re curious, mission-driven, and ready to shape a new category in global finance, you’ll feel at home here.

What is the Moneda AI assistant and what can it do?

Moneda includes an AI assistant that answers questions about your account and helps you get things done in plain language. It can check your balances and earnings, explain a transaction, summarize your spending, or walk you through a feature. It only ever acts on your own account, and anything that moves money still needs your explicit approval. The assistant can't send funds on its own. You can use it inside the app, and you can also connect Moneda to outside AI assistants like Claude or ChatGPT. See the Web, API & Developer Tools section for how those connections work.

How does AI usage work and what are usage credits?

AI features run on large language models, which cost money every time they're used, so your AI usage is metered. You get an allowance included, and if you need more you can buy extra usage credits. You can also set a usage limit to cap how much AI you use. Your usage and what's left of your allowance are shown in the app.

Can an AI agent act on my behalf automatically (agent sessions)?

Agent sessions let you hand a limited set of actions to an AI agent so it can act on your behalf without you approving each step. You define the limits up front (for example a specific recipient, an amount cap, and a time window), sign off with your passkey, and the agent can only act inside those bounds. This is still being built and isn't available in the app yet.

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Moneda is a financial technology company, not a bank. Virtual accounts and on/off-ramp services are provided by licensed partners. Projected returns are not guaranteed and may change over time. Past performance is not a reliable indicator of future results. Returns depend on market conditions and the performance and stability of the underlying protocols. Moneda is not covered by deposit guarantee schemes.

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