Why was my identity verification rejected?

A KYC rejection means we couldn’t verify your information or you’re not eligible under our compliance rules. Common reasons include: • Expired, blurry, cropped, or unsupported ID documents. • Selfie or liveness check doesn’t match your ID. • Proof of address is missing, too old, or doesn’t show your full name and address. • Personal details (name, date of birth, address) don’t match your submitted documents. • You’re in a restricted or sanctioned region that we don’t support. • You skipped required questions about employment, income, or use of funds.