KYC (Know Your Customer) is the process of verifying your identity before you can access Moneda’s financial services, such as opening a virtual account, topping up, or withdrawing funds. It involves confirming your identity using a government-issued ID (like a passport, national ID card, or driver’s licence), completing a short liveness or selfie check to prove it’s really you, and providing proof of address, such as a utility bill or bank statement issued within the last three months. KYC is a legal requirement for all regulated financial platforms and helps prevent fraud, money laundering, and sanctions evasion. It also protects your account from unauthorised access and ensures we can apply the right limits and permissions to your account once verified. Completing KYC early unlocks access to virtual accounts, higher limits, and faster transfers.