You may be able to resubmit the documents if the documents you added were not clear or incomplete. You can do so by going to Settings > Identity Verification to resend the required information for your KYC. Please keep in mind the following: • Re-submit clear, full-colour images of your documents, showing all corners. • Ensure your details you input to Moneda exactly match your ID and proof of address. • Use a recent proof of address document (issued within the last 3 months). • If available, use a passport – it’s the most reliable form of ID across jurisdictions. • If you believe the rejection was an error, contact us via our support channels so we can review and guide you through what’s missing.