Can I cancel or change a bank transfer after I’ve confirmed it?

No. Once a bank transfer has been sent, it can’t be changed, cancelled or reversed by Moneda. Transfers are processed directly by your bank or our partner. Pay-Ins • If you’ve already confirmed the payment in your banking app, only your bank may be able to recall or cancel it (depending on their policy and timing). Moneda cannot reverse inbound transfers that have already been processed. • If you’ve entered the wrong amount or recipient, contact your bank immediately. Pay-Outs • Once a withdrawal or transfer to a third-party is confirmed in the Moneda app, it’s automatically sent for processing. Moneda cannot modify or stop a withdrawal once it’s been submitted. • In case you made a mistake, reach out to the beneficiary so that they can transfer your funds back.