What is Moneda's liability if something goes wrong?

If you use Moneda as a consumer, Moneda is liable without limitation for damages from injury to life, body or health caused by an intentional or negligent breach of duty, for other damages caused by an intentional or grossly negligent breach or by fraudulent concealment, under the German Product Liability Act and other mandatory statutory liability, and to the extent Moneda has given a guarantee. For slightly negligent breaches of essential contractual obligations, Moneda is liable only for typical, foreseeable damage. Liability is otherwise excluded.

In all other cases, Moneda's aggregate liability under the Terms is capped at the total amount you paid for the service in the 12 months before the first incident, or €5,000 if you have paid no fees (claims relating to proprietary rights or indemnification obligations excepted), and Moneda is not liable for indirect, incidental, consequential, special, exemplary or punitive damages, including lost profits, revenue or data.

Subject to the consumer rules above, Moneda as a technical, non-custodial provider excludes liability for blockchain transactions and network interactions and for loss of your keys or credentials, except where the damage is directly attributable to a malfunction of Moneda's own software, as well as for account or wallet access authorised with your credentials and for the actions of third-party providers you have a separate agreement with.