Where can I get support if I have an issue?

The fastest way is in the app: go to Help Centre > Talk to Support. Our assistant can look at your account and answer most questions right away. If it can't solve your issue, it passes the conversation to our support team, and you'll get a reply in the same chat. You can find earlier chats under Past conversations.

You can also email us at support@moneda.com.

For official letters, please send them to our company's address:

Moneda Digital GmbH Wilmersdorfer Str. 122-123, 10627, Berlin, Germany