How does Moneda verify my identity (KYC), and what happens to my ID documents?

If you access features involving fiat currency or other regulated financial services (for example, linking a bank account, topping up in EUR or USD, withdrawing to a bank, or opening a virtual IBAN account), you'll be asked to complete identity verification (KYC) as required by law. This one-time process collects a government-issued photo ID, a live selfie for liveness verification, and a recent proof of address, used only to verify your identity, comply with anti-money laundering (AML) regulations, and enable the requested services.

Our current KYC verification partner is Sumsub. Sumsub collects and processes your identification documents on our behalf. Moneda does not keep a copy of your identity documents. Where a regulated partner needs your identity information to open your account, it is shared with that partner. This KYC process is only initiated for users who opt to use financial features that legally require it.