When do I need to complete KYC, and what happens if I don't?

Certain features subject to anti-money laundering (AML) and related regulations require identity verification (KYC) before they're unlocked, for example converting between fiat and digital assets (on/off-ramp) or obtaining a virtual account. KYC is completed through our third-party provider, Sumsub, and requires accurate personal information and documentation (government ID, proof of address, selfie). If you fail to complete KYC, or verification isn't successful to the required standard, you won't get access to those regulated features. Providing false, misleading, or incomplete information during KYC violates the Terms and may result in suspension or termination of your account. Moneda can also restrict or terminate access if verification isn't completed satisfactorily, if fraud or illegal conduct is suspected, or to comply with legal obligations.