---
title: "What personal data does Moneda collect, and why?"
description: "Moneda collects personal data for several purposes: Account Management: your name, email address, and other details necessary to create and authenticate…"
url: https://moneda.com/faqs/privacy-policy-privacy-data-we-collect
lang: en
---

# What personal data does Moneda collect, and why?

> Moneda collects personal data for several purposes: Account Management: your name, email address, and other details necessary to create and authenticate…

Source: https://moneda.com/faqs/privacy-policy-privacy-data-we-collect

---
Moneda collects personal data for several purposes:

- **Account Management**: your name, email address, and other details necessary to create and authenticate your account.

- **Communication**: your name, email, and the content of your messages when you contact us, so we can respond and improve support.

- **Transaction Facilitation**: data needed to facilitate the blockchain transactions you initiate via third-party providers. Moneda itself is not regulated. Regulated financial services are provided by licensed partners.

- **Personalisation**: preferences, goals, and risk tolerance you configure, used to show general suggestions. This is information, not investment advice.

- **AI features**: your messages, files you upload, and the account information needed to answer you (such as balances, recent transactions, and verification status), used by Moneda AI, chat support, and receipt scanning.

- **Identity verification**: an ID document, a selfie, and proof of address, only if you choose features that legally require it.

- **Security and fraud prevention**: blockchain addresses are monitored so you do not interact with known fraudulent accounts.

- **Mandatory Service Notifications**: essential account activity, security alerts, system updates, and transaction confirmations. These are service-related, not promotional.

- **Newsletters**: only if you opt in, and you can unsubscribe at any time.